Hire Right. Keep Great People!
A 5-Stage Model to Build High-Performing Teams, Reduce Turnover, and Grow Future Leaders
Coming Soon!
Hiring outcomes shouldn’t “scatter evenly.” Yet too many leaders are stuck on a revolving hamster wheel of recruiting, onboarding, and replacing, while trying to hit bigger goals with an unstable team.
The math ain’t mathing.
In Hire Right. Keep Great People, Dr. Quendrida Whitmore, known as Coach Quen®, gives overwhelmed people managers, directors, and HR leaders a practical, repeatable talent lifecycle model that transforms talent management from a yearly event into a daily operating system. Built for modern strategic human capital management, this end-to-end employee lifecycle playbook helps you stop “chemistry hires,” reduce bias, improve retention, and build a leadership bench that lasts.
This isn’t theory. It’s a start-anywhere framework you can run immediately:
Attract → Select → Belong → Develop → Advance (with Reflection wrapping the whole process so you can fix what’s broken right now and build a culture of development over time).
Inside, you’ll learn how to:
Turn culture into a recruiting advantage with talent acquisition best practices that attract the right people (not just more applicants)
Use a structured interview process with competency based interviewing and probe questions so you can make better hiring decisions and reduce costly misfires
Reduce bias with “structure over subjectivity,” including guidance on interviewing for culture fit vs skill and selection criteria you can defend
Increase retention by building psychological safety at work and fostering a real culture of belonging, because onboarding isn’t orientation
Implement a strategic 30-60-90 day onboarding plan that accelerates contribution and helps you reduce employee turnover
Develop people without becoming the bottleneck: coaching vs managing, feedback that lands, and individual development plans leaders actually use
Handle performance slips with clarity and dignity using a manager-friendly performance improvement plan guide
Build a leadership pipeline with succession planning, the 9 box grid talent assessment, sponsorship, and talent visibility so advancement is faster and fairer
Readers consistently describe this as a book you work with, not just read, a one-on-one coaching session in print, packed with vivid “Storytime” moments and tools you can apply immediately.
If you’re ready to stop leading by accident and start leading with intention, this is your human-centered, ROI-smart talent management strategy for building a high-performing team and a leadership legacy you’re proud of.
Publication Date: April 5, 2026
Pages: 180 Pages
Suggested Retail Price: $18.99 (Paperback)
ISBN Paperback: 979-8-9937463-1-9
ISBN Ebook: 979-8-9937463-2-6
ISBN Audiobook: 979-8-9937463-3-3
About the Author
Dr. Quendrida Whitmore (Coach Quen®) is an executive coach, team architect, and organizational leadership strategist who helps high-performing organizations do what many struggle to sustain: build a culture where trust is real, expectations are clear, and accountability doesn’t feel like blame, it feels like ownership.
After more than 25 years leading in complex, results-driven environments, Quendrida understands what breaks performance at scale. In roles spanning Target, Ross Stores, and WeWork, she led large, distributed teams where execution mattered daily and where culture wasn’t a slogan, it was a business lever. Those experiences shaped her core belief: high-performing organizations don’t happen by accident; they’re built by leaders who create clarity, model accountability, and reinforce ownership at every level.
Today, Quendrida partners with executives and leadership teams to strengthen how they lead through disciplined routines, aligned expectations, and trust-building behaviors that hold under pressure. Her approach blends enterprise operator experience with doctoral-level insight in organizational change, helping leaders translate leadership theory into actions teams can actually follow. Her vision is bold and simple: “rid the world of bad bosses™,” replacing them with leaders who know how to develop people and deliver results.
She is the author of The Accountability Advantage: 5 Proven Steps to Build a Culture of Trust, Ownership, and Results, a practical framework designed to help leaders end micromanagement, stop over-functioning, and create a culture where people rise and own outcomes even when the leader isn’t in the room.
Quendrida has also contributed to leadership conversations in the hospitality space through Boston University’s ecosystem, including serving as Executive-in-Residence at the School of Hospitality Administration. Whether coaching a C-suite leader, facilitating a leadership team reset, or keynoting on accountability and culture, she equips leaders to build teams that execute with trust, clarity, and momentum.